Terms and conditions

Thank you for considering IGNOU Books (helpbooks.in) for your study material needs. Before placing your order, please take a moment to review our terms and conditions as follows:

  1. Content of the Website and Copyright Information: The content of the Website is the property of IGNOU Books (helpbooks.in) and is protected by copyright law. You agree not to reproduce, distribute, sell, trade, resell or exploit the content of the Website for any commercial purposes. You also agree not to interfere with or disrupt the Website services, the security systems of the Website or of the Website content. Please note that the information displayed on the Website is subject to change without prior notice.

  2. Your Account: To use certain sections of the Website, you may be required to set up a user account. Please ensure that you maintain the confidentiality of your account and password and restrict access to your computer. If you suspect that your account security has been breached, please inform the Website administrator immediately. IGNOU Books (helpbooks.in) will not be held liable for any damage resulting from the unauthorized use of your account.

  3. Limitations of Liability: The Website and the company operating it will not be held liable to any party for any direct, indirect, incidental, special, consequential or punitive damages arising from the use of the Website or any other hyperlinked websites. IGNOU Books (helpbooks.in) does not warrant that the product descriptions or other content on the Website is accurate, complete, reliable, current, or error-free. Please note that the photographs provided are for informational purposes only.

  4. Availability of the Website: IGNOU Books (helpbooks.in) reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. You agree that IGNOU Books (helpbooks.in) shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website (or any part thereof).

  5. Shipping and Returns: We offer free shipping across India on any order value. However, there is a Cash on Delivery charge of Rs.40 irrespective of order value. Most orders are shipped within 24 hours and delivered within 4-5 days. Helpbooks.in offers a 10-day return period only on unused books and must be informed within 48 hours. We do not offer refunds on digital products, solved assignments, guess paper, university notes (PDF), CDs, and study material delivered via email. All solved assignments, guess paper, and university notes (PDF) are meant for helping purposes only and are not to be used as student copies. Helpbooks.in reserves the right to cancel any order depending on valid reasons such as unavailability, loss, or quality issues. No compensation will be given for order cancellation. Customers cannot cancel orders after order dispatch, and Helpbooks.in may not refund the order value and other charges.

If you have any queries regarding our terms and conditions, please do not hesitate to contact us at +91 8800002552 or email us at contact@helpbooks.in. Thank you for choosing IGNOU Books (helpbooks.in) for your educational needs.