MMPC-001 – Management Functions and Organisational Processes is the first subject of every IGNOU MBA specialisation. One topic that appears again and again in term-end exams is the functions of management. Here is a quick revision.
The 5 functions of management
| 1. Planning | Deciding in advance what is to be done, how, when and by whom. |
| 2. Organising | Grouping activities, creating roles and assigning authority and responsibility. |
| 3. Staffing | Recruiting, selecting, training and placing the right people in the right jobs. |
| 4. Directing | Guiding, motivating, leading and communicating with employees. |
| 5. Controlling | Measuring actual performance, comparing it with plans and correcting deviations. |
Exam tip
- Draw the management cycle diagram showing how controlling feeds back into planning.
- Give one workplace example for each function.
- Mention that these functions are interrelated and continuous, not one-time steps.
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